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Cancellation Policy

We understand plans change. Here's how our cancellation policy works.

>24 Hours

Full refund

⚠️

12-24 Hours

50% refund

<12 Hours

No refund

How to Cancel

  1. Contact us via WhatsApp at +86-155-2777-1775 or email at 15527771775@qq.com
  2. Provide your booking reference number
  3. We'll process your refund within 3-5 business days

No-Show Policy

If you fail to show up at the pickup location within 30 minutes of the scheduled time without prior notice, the full fare will be charged.

Force Majeure

In case of flight cancellations, severe weather, or other force majeure events, we offer full refunds regardless of the cancellation timing. Please provide documentation (e.g., flight cancellation notice).

Travel Essentials for Your China Trip

Make your journey smoother with these essential services.

📶

Mobile Pocket Wi-Fi

Stay connected anywhere in China with a pocket Wi-Fi device. Pre-book online and pick up at the airport or have it delivered to your hotel.

Book Wi-Fi at ChinaWiFiGo
🗣️

English-Speaking Guide

Explore China with a professional English-speaking guide. Custom tours, skip-the-line access, and insider knowledge.

Book Guide at VIPChinaGuide
🏥

Medical Services

Add a health checkup, dental cleaning, or TCM treatment to your trip. China medical services cost 70% less than in the US or Europe.

Book Medical at MediEscortChina

Chat on WhatsApp

WhatsApp QR Code

Scan the QR code with WhatsApp to add us and start chatting.

Or add us directly: +86-155-2777-1775

Open WhatsApp Chat